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Promotie C.G.M. (Charlotte) van Sassen

Learning from Diagnostic Errors and Malpractice Claims

On Thursday 12 June 2025, C.G.M. van Sassen will defend the PhD-thesis titled: Learning from Diagnostic Errors and Malpractice Claims

Promotor
Prof. dr. P.J.E. Bindels
Promotor
Prof. dr. W.W. van den Broek
Co-promotor
Dr. L. Zwaan
Date
Thursday 12 Jun 2025, 10:30 - 12:00
Type
PhD defence
Space
Senate Hall
Building
Erasmus Building
Location
Campus Woudestein
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Below is a brief summary of the dissertation:

Diagnostic errors—missed, delayed, or miscommunicated diagnoses—are a leading cause of preventable patient harm and malpractice claims, especially in general practice where clinical uncertainty is high. These errors arise from a complex interplay of cognitive, contextual, and systemic factors, yet are often underrepresented in medical education. This thesis explores whether clinical reasoning education can be improved by using real-world examples of diagnostic errors and malpractice claims, and how such cases might best be integrated into the curriculum without negatively affecting learning outcomes.

Through five empirical studies, the thesis investigates: (1) how malpractice databases can inform the content of the clinical reasoning curriculum, (2) how the framing of cases (neutral, erroneous, or malpractice-linked) influences diagnostic accuracy, emotional response, and memory, and (3) how outcome bias affects the nature and tone of feedback on clinical reasoning. Across multiple experiments with GP residents and supervisors, malpractice cases proved equally effective—and acceptable—for clinical learning, without increasing anxiety or impairing diagnostic performance. However, case framing did shape what learners remembered, with 30% of clinical-specific details replaced by claim-specific details for malpractice cases. This suggests that emotionally salient details from malpractice scenarios may enrich learners’ illness scripts and promote diagnostic vigilance.

The findings support the structured integration of real-world diagnostic errors into advanced clinical reasoning education, balancing typical cases with atypical, complex scenarios. While the emotional impact of malpractice cases appears manageable, thoughtful feedback strategies and case framing remain essential. By learning from mistakes—especially those that have real consequences—medical trainees can develop the reflective capacity and --adaptive expertise needed to reduce diagnostic errors and improve patient safety.

More information

The public defence will begin exactly at 10.30 hrs. The doors will be closed once the public defence starts, latecomers may be able to watch on the screen outside. There is no possibility of entrance during the first part of the ceremony. Due to the solemn nature of the ceremony, we recommend that you do not take children under the age of 6 to the first part of the ceremony. 

A live stream link has been provided to the candidate. 

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