What if Artificial Intelligence (AI) could help people talk to each other, not past each other? That鈥檚 the question driving 惭颈肠丑补毛濒 Grauwde, a PhD researcher with the AI MAPS project at 糖心直播.
AI MAPS is part of the Dutch network of ELSA labs, where researchers explore the Ethical, Legal, and Societal Aspects (ELSA) of AI in practice. focuses on how AI can support reflection and deliberation between different stakeholders, making dialogue more productive, inclusive, and fair.
AI as a conversation partner
鈥淢y research is about making dialogue between different stakeholders more productive,鈥 惭颈肠丑补毛濒 explains. 鈥淚magine a meeting where residents, policymakers, and companies discuss changes in a neighbourhood. Too often, residents feel excluded because they don鈥檛 speak the technical or policy language. I鈥檓 exploring how AI could act as a mediator and help people frame their points, understand key ethical concerns, and actually listen to each other.鈥
Instead of endless debates or shouting matches, AI systems could help participants reflect, consider multiple perspectives, and engage constructively. It鈥檚 a vision of AI that doesn鈥檛 replace human judgement but creates space for different types of knowledge - from lived experience to professional insight - to meet on more equal terms.
Steering AI
One of the most exciting aspects of 惭颈肠丑补毛濒鈥檚 work is its potential for real-world application. But it comes with surprises.
鈥淧eople might assume our AI systems can just be plugged into any scenario,鈥 he says. 鈥淏ut they need careful guidance. That raises ethical questions: who decides how the system frames information? And how do you make sure it amplifies, rather than distorts, voices?鈥
These questions keep the work grounded. It鈥檚 not just about designing AI tools, but making sure they are usable, accountable, and ethically responsible in practice.
From whales to AI
惭颈肠丑补毛濒鈥檚 interest in communication goes way back. 鈥淲hen I was younger, I wanted to be a marine biologist because I was obsessed with killer whales,鈥 he recalls. 鈥淚 wanted to know how they communicate with each other.鈥
He may not be tracking orcas today, but the fascination with communication has stayed with him. 鈥淣ow I鈥檓 in a field where researchers are even looking at how whales communicate using AI and at human鈥揳nimal communication more broadly. These can be scary times in AI, but if we build systems correctly, they can allow for wonderful breakthroughs.鈥
Making ethics actionable
At its core, 惭颈肠丑补毛濒鈥檚 work is about turning ethical principles into practical tools. 鈥淎s AI systems become ubiquitous, I didn鈥檛 just want to work on the philosophical side,鈥 he says. 鈥淚 wanted to make the ethical principles we propose more than words on a page. To make them actionable, and to have the knowledge to deploy them in real-world environments.鈥
By combining critical reflection with hands-on engineering, 惭颈肠丑补毛濒 hopes to ensure that AI doesn鈥檛 just disrupt conversations but rather improves them. Ultimately this will help communities, policymakers, and other stakeholders communicate better, understand each other, and make more informed, inclusive decisions.
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